Kaizen on the Factory Floor
I did not learn continuous improvement from a book. I learned it standing next to a tapping machine, during a pilot program that most of management hoped would quietly fail.
April 19, 2026Land of Moore / Personal Site
In 1986 I built a telescope. In 2026 I'll continue to build solutions.
Solutions architect by the work, not by the title. I find friction in systems and build the bridge to fix it.
Thirty years of working labor in both unionized and non-unionized environments has taught me a fundamental truth; Efficiency cannot be the only metric. As long as humans are the ones bearing the burden of the labor, it is absolutely critical to factor the human element into the engineering. When we design technology solely for corporate optimization without the consideration for the human element, we cause institutional friction. The critical question must be struck: at what point does efficiency begin to affect dignity? Sam Moore, on building for the people doing the work, using the tools
Recent posts
I did not learn continuous improvement from a book. I learned it standing next to a tapping machine, during a pilot program that most of management hoped would ...
The work
Live projects and field-tested systems. Picked to show how I think, not to pad a list.
The carrier tool I wished I had on my route. Grievance calendar math, route forward tracking, per-carrier color themes, and a verifiable privacy mode. Every feature is driven by someone at a case who told me what they needed.
Route knowledge walks out the door with every retirement. I built a wiki the older carriers are not afraid to touch and the new hires can actually search.
The thread
I have never had a job where I only did the job. Manufacturing floors, clinical research, logistics, service and hospitality. Kaizen-trained on a factory line. Union-tested. In every role, I found the friction and built the fix. Read the full story →